Contact Us — We’re Available 24/7 To Help
If you have any questions about a payment, an account, or a technical issue, please contact us. Perhaps you have ideas for improving Atas8; we’d like to hear them as well. Our support team is available to help you 24 hours a day. Your comfort, privacy, and peace of mind are always our priority.
Contact Methods
Live Chat
Use the Atas8 website or mobile app to get immediate assistance from our support staff. Live chat is open 24 hours a day, 7 days a week, and most messages are responded to in a matter of minutes.
Email Support
Prefer to email us instead? Send your enquiries to: [email protected]. We typically respond within 2 to 6 hours, depending on the nature of your request.
In-App Support for Mobile Users
Using the Atas8 Android app? You may contact us directly through the app’s Help Centre, which includes easy connections to live chat, FAQs, and account tools all in one location.
Language Support
You don’t need to worry about translation tools or awkward phrasing. Our support team is fully fluent in Bahasa Malaysia and English, so you can speak naturally and comfortably in the language you prefer. We’re here to make things simple, not complicated.
Have Feedback?
We’re always looking to improve. If you’ve got suggestions, ideas, or simply want to let us know how we’re doing, we’d love to hear from you. Your input genuinely helps shape a better experience for everyone.